Outsourcing Insights

Our blog, Outsourcing Insights, is written by members of our leadership team and provides practical, expert advice for contact center professionals — all designed to help your company grow!

Filter By:

27
May
2020

Transparent BPO Donates to COVID-19 Relief

Five Belize BPOs, including Transparent BPO, made a donation of bохеѕ оf іnfrаrеd thеrmоmеtеrѕ аnd Р95 mаѕkѕ to the Belize Ministry of Health (MOH) Friday, May 22, to assist with the impact of COVID-19. Тhе ВРОѕ hаvе bееn wоrkіng wіth thе МОН ѕіnсе Маrсh, еіthеr mаkіng dіrесt dероѕіtѕ іntо thе…

Transparent BPO donates to Belize Ministry of Health for COVID-19 relief.

26
April
2019

Transparent CEO Interviewed by Nearshore Americas

Transparent BPO CEO Scott Newman was interviewed by Nearshore Americas for an article addressing U.S. State Department travel advisory warnings for Belize and Guatemala. “The US recently raised its travel advisory alerts for Belize and Guatemala to Level 2: ‘Exercise Extreme Caution’, but BPO companies active in the Central American…

15
December
2018

Nearshore Americas Features New Contact Center

Nearshore Americas, a business publication on IT outsourcing, BPO, and services in the Americas, published an article earlier this month announcing the construction of our new contact center, which will house an additional 465 agents. Read the article here: https://www.nearshoreamericas.com/transparent-bpo-build-belizes-biggest-call-center/…

06
November
2017

TBPO Leadership Quoted in Nearshore Americas

Scott Newman, CEO at Transparent BPO, and Pat Ricken, Director of Training, QA and Leadership Development, were quoted in an article about the evolution of the English language in nearshore countries, Belize in particular. The article discussed the idioms used by Belizeans and the training involved in creating a more…