Client Success

Measurable results. Long-lasting relationships.

Pushing the boundaries on what we can achieve together.

We value partnerships, and we’re passionate about finding ways to solve your business challenges and exceed expectations. Discover how we’ve helped our clients fix issues, change outdated ineffective processes, and achieve their goals.

Energy company sees annual sales grow by 700%

Energy company sees 700% annual sales growth

An electricity and gas supplier serving residential and small business customers across eight states faced decreased lead quality, increased competition, and heightened regulation. They needed a contact center partner that could maximize results on each sales call – and they found the answer in Transparent BPO.

Transparent BPO decreases average hold time 60%

TBPO decreases average hold time by 60%

An online manufacturer and retailer of personalized digital photo products was looking for additional flexibility and cost savings without sacrificing quality and customer satisfaction. Transparent BPO delivered!

Process improvements reduce stress and boost conversion rates

Process improvements reduce stress and boost conversion rates

A durable medical equipment provider was overwhelmed with a growing call volume, lack of proper reporting infrastructure, no way to measure service levels efficiently, and needed a technology platform that could facilitate call routing and redundancy. Transparent BPO had an idea – and it paid off.

Read our other client success stories

A leading publisher, well-known e-pharmacy, global compliance firm, and government form filing assistance company all needed customer support and sales help. They got it from the team at Transparent BPO.



Transparent BPO is true to their name — Transparent! They are a true and trusted partner to us in every sense of the word.

VP, Customer Service and Fulfillment Ecommerce Retail Company



The key to our success has been Transparent BPO’s professional, dedicated, talented workforce in Belize from management to the sales agent.

President Marketing and Advertising Company



I honestly don’t think our internal team could have had such a successful ramp. Somehow, Transparent BPO broke record after record with a group of new agents on all metrics.

Director, Customer Service E-pharmacy Company

Your business deserves the same level of success.

Learn how Transparent BPO raises the bar on what a contact center can achieve.

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