Our blog, Outsourcing Insights, is written by members of our leadership team and provides practical, expert advice for contact center professionals — all designed to help your company grow!
28
August
2019
Patch, a local community news site, reports that Transparent BPO is one of the 130 fastest-growing companies in Maryland based on Inc. 5000 rankings, which listed the company at number 3462 overall. “Growth is something everyone can aspire to, and that’s no different for America’s most successful…
26
April
2019
Transparent BPO CEO Scott Newman was interviewed by Nearshore Americas for an article addressing U.S. State Department travel advisory warnings for Belize and Guatemala. “The US recently raised its travel advisory alerts for Belize and Guatemala to Level 2: ‘Exercise Extreme Caution’, but BPO companies active in the Central American…
29
March
2019
Site Selection Group, a BPO location advisory firm, recognized Transparent BPO as one of 15 companies undergoing what it referred to as “massive call center expansion” in Q1 2019. “Companies added over 32,000 call center jobs in the first quarter of 2019 as the call center industry continues to hang in…
03
January
2019
Belize Prime Minister, Dean Barrow, included a reference to Transparent BPO in his annual New Year’s address: “One example of this is illustrated by the recent news, headlined by Nearshore Americas, that Transparent BPO is currently building Belize’s biggest call center. According to our Trade Minister, construction…
15
December
2018
Nearshore Americas, a business publication on IT outsourcing, BPO, and services in the Americas, published an article earlier this month announcing the construction of our new contact center, which will house an additional 465 agents. Read the article here: https://www.nearshoreamericas.com/transparent-bpo-build-belizes-biggest-call-center/…
10
November
2018
The Washington Business Journal listed Transparent BPO as one of 2018’s 75 fastest-growing companies in the DC area. To qualify, each company listed had to be headquartered in the greater Washington DC area, private and independently owned. Companies also had to have revenue growth each year between 2015 and 2017,…
06
November
2017
Scott Newman, CEO at Transparent BPO, and Pat Ricken, Director of Training, QA and Leadership Development, were quoted in an article about the evolution of the English language in nearshore countries, Belize in particular. The article discussed the idioms used by Belizeans and the training involved in creating a more…
06
November
2017
Transparent BPO’s CEO, Scott Newman, was quoted in a Nearshore Americas’ article regarding the quality of English in Belize. I’ve outsourced work all over the world, but the English in Belize is better than any destination I’ve seen,” Newman said. Read the full article here.
08
September
2017
Today, Nearshore Americas published an article on how to prevent downtime in the BPO industry. As one of the industry’s experts in BPO network infrastructure, our Director of Network Infrastructure, Peter Fisher, was interviewed for the publication. See the article here: http://www.nearshoreamericas.com/downtime-prevention-bpo-business-continuity…
20
January
2017
Nearshore Americas released a new article on Transparent BPO and Belize today. It was intended to highlight the progress and success of some great providers in Belize! See the article here: Nearshore Americas Article…