Our blog, Outsourcing Insights, is written by members of our leadership team and provides practical, expert advice for contact center professionals — all designed to help your company grow!
09
May
2018
FOR IMMEDIATE RELEASE Transparent BPO Presenting Sponsor of Ryan Kerrigan Leukemia Golf Classic for Second Consecutive Year Laytonsville, MD – Transparent BPO today announces that it has agreed to be the Presenting Sponsor for the annual Ryan Kerrigan Leukemia Golf Classic for the second consecutive year. “The Leukemia…
02
May
2018
FOR IMMEDIATE RELEASE Laytonsville, MD (May 2, 2018) – Transparent BPO today announced the completion of a SOC 2 Audit, effective April 24, 2018, after undergoing an extensive review and analysis by The Moore Group, a CPA firm specializing in SOC audits. Transparent BPO was awarded an extremely favorable opinion for…
14
November
2017
For Immediate Release November 14, 2017 Laytonsville, MD – Transparent BPO announced today that it has completed its Payment Card Industry (PCI) Level 1 Certification. “This really is a huge milestone for our organization,” said Scott Newman, company founder and CEO. “Although we have used PCI best practices for…
05
October
2017
For Immediate Release October 5, 2017Laytonsville, MD – Transparent BPO announced today that it has selected and implemented Kronos Incorporated as its new Human Resources, Recruiting and Time Tracking Management System. “Our company set out a few goals at the beginning of 2017 in regard to our technology…
28
September
2017
For Immediate ReleaseAtlanta, GA – September 28, 2017: Noble Systems Corporation, a global leader in omnichannel contact center technology solutions, announces that Transparent BPO has selected the Noble® Enterprise Cloud solution to support the company’s business processing outsourcing…
13
September
2017
For Immediate Release September 13, 2017Laytonsville, MD – Transparent BPO today announced the onboarding of a new talent assessment tool, TalentPitch by Harver. Company CEO, Scott Newman said, “We are extremely excited to integrate TalentPitch into our new hire process. We have been doing assessment testing for years to ensure…
08
May
2017
PRESS RELEASE For Immediate ReleaseMonday, May 8, 2017 Contact: Alex Pribilovics, 703-399-2905, alex.pribilovics@lls.org The 2017 Ryan Kerrigan Leukemia Golf Classic Presented by Transparent BPO, to benefit The Leukemia & Lymphoma Society Tees Off At Lansdowne Resort on Monday, May 15, 2017 (Washington, D.C.) – Marking its twelfth anniversary, the 2017…
17
March
2017
FOR IMMEDIATE RELEASE Laytonsville, MD – Transparent BPO – Earlier this week, Transparent BPO successfully completed its SOC 2 Audit. After undergoing a comprehensive analysis by a certified CPA firm, the audit was completed and Transparent BPO was awarded an extremely favorable opinion on their compliance with the SOC 2…
10
March
2015
Bethesda, MD – Transparent BPO – Today, Transparent BPO, LLC is pleased to announce the addition of two key team members to its organization. Rob Johnson has joined the team as Transparent BPO’s new Director of Operations and Tiffany Rohlena has signed on as the Training Manager. Both Rob and…
18
February
2015
Bethesda, MD – Transparent BPO – Transparent BPO, LLC is pleased to announce the addition of Marilyn Soares as our new Director of Client Services. Based out of New York, Marilyn has overall responsibility for the client services team at Transparent BPO. She works closely with the account management team…