Transparent BPO Receives SOC 2 Audit Certification

17 March, 2017




Laytonsville, MD – Transparent BPO – Earlier this week, Transparent BPO successfully completed its SOC 2 Audit. After undergoing a comprehensive analysis by a certified CPA firm, the audit was completed and Transparent BPO was awarded an extremely favorable opinion on their compliance with the SOC 2 controls.

“This is a very important certification that Transparent BPO received this week”, said Rob Johnson, VP of Global Operations. “We recognize that these types of compliance certifications are not only good for our organization internally, but are the standard for operating a high-quality call center that our clients require and expect. In a time where data security and privacy are so important to our clients, we’re proud to have passed this audit with flying colors. Although Transparent BPO has been practicing these controls for years, the independent auditing firm helped to ensure they were refined and solid.”

Transparent BPO’s SOC 2 audit is renewed annually by undergoing third-party independent audits to continually test the controls the organization has in place. Currently, Transparent BPO is also completing certification for PCI Compliance and expects to have that done in the May/June timeline.

About the SOC 2 Report:

The SOC 2 was the replacement for the old standard, the SAS 70, in 2011. The SOC 2 is a report on the controls at a service organization relevant to security, availability, processing integrity, confidentiality or privacy. The report is intended to meet the needs of a broad range of users that need to understand internal control at a service organization as it relates to security, availability, processing integrity, confidentiality and privacy. This report is performed using the AICPA Guide and is intended for use by stakeholders of the service organization that have a thorough understanding of the service organization and its internal controls. The report can form an important part of stakeholders

  • Oversight of the organization
  • Vendor management program
  • Internal corporate governance and risk management process
  • Regulatory oversight

About Transparent BPO:

Transparent BPO was founded in 2009 to provide its clients with superior call center services and business process outsourcing at competitive pricing. As one of the fastest-growing countries in Central America, Belize is Transparent’s ideal location for its contact center operations. Belize offers an educated English-speaking population, reliable telecommunications and an overall friendly environment. With Spanish being the second language of Belize, Transparent BPO can offer highly qualified bi-lingual agents. In addition, Transparent’s state-of-the-art call center system development and IT support allows for seamless integration, resulting in a transparent business relationship.

Contact Transparent BPO for more questions HERE