Transparent BPO Receives PCI DSS Level 1 Certification for 2nd Consecutive Year

27 December, 2018




Laytonsville, MD (December 27, 2018) Transparent BPO announced today that it has completed the Payment Card Industry Data Security Standard (PCI DSS) Level 1 Certification for the second consecutive year.

PCI DSS is a set of security standards formed in 2004 by Visa, MasterCard, Discover Financial Services, JCB International, and American Express. Governed by the Payment Card Industry Security Standards Council (PCI SSC), the compliance system aims to secure credit and debit card transactions against data theft and fraud.

The Level 1 Certification is the highest level offered to Service Providers. Instead of completing self-assessments, Level 1 Certified Providers are required to undergo rigorous scrutiny, including penetration testing and internal scans as well as the auditing of in-depth business processes.

“It is our mission to build and maintain network infrastructure that seamlessly and securely integrates with our various customer and vendors,” said Peter Fischer, Director of Network Infrastructure at Transparent BPO. “Our customers trust us to protect their sensitive data, and we are delighted that our continuing efforts to maintain the highest level of data security have again resulted in our company being awarded PCI DSS level 1 compliance.”

Transparent BPO partnered with CompliancePoint to complete the third-party certification. CompliancePoint and its affiliate companies have been working with Transparent BPO since 2010 in various forms, such as licenses, registrations, and DNC management.

“We are very excited to receive the PCI DSS Level 1 certification for the second year in a row,” said Scott Newman, company founder and CEO. “As a premier contact center service provider, Transparent BPO is responsible for protecting our clients’ brands. That includes safeguarding their customers’ sensitive payment information. We take this responsibility very seriously, which is why we made a substantial investment to get this certification.”

About Transparent BPO

Transparent BPO was founded in 2009 to provide its clients with superior contact center services and business process outsourcing at competitive pricing. As one of the fastest-growing countries in Central America, Belize is the company’s ideal location for its contact center operations.

The country offers an educated English-speaking population, reliable telecommunications, and an overall friendly environment. With Spanish being the second language of Belize, Transparent BPO can provide highly qualified bi-lingual agents. Also, Transparent’s state-of-the-art contact center system development and IT support allow for seamless integration, resulting in a transparent business relationship.

Visit our website — — to learn more about our organization and services.

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Paul Chaney
Digital Marketing Manager
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