Outsourcing Insights

Our blog, Outsourcing Insights, is written by members of our leadership team and provides practical, expert advice for contact center professionals — all designed to help your company grow!

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30
May
2024

Monique Brown

Monique serves as point of contact and liaison for all client programs in our Angels, Jamaica Facility. She is a highly organized, independent and experienced BPO Executive; with lean cutting edge people management skills, able to effectively coordinate measures to accomplish client objectives with timeliness, innovation, vision and creativity.

29
June
2022

Melonie Mitchell

Melonie’s focus in Jamaica is ensuring the Transparent BPO team provide a memorable customer experience by developing a supportive interactions and connections with customers rather than straightforward transactional services. She achieves this quality performance by using data analysis and ensuring the right people are in the right positions. With more…