Outsourcing Insights

Our blog, Outsourcing Insights, is written by members of our leadership team and provides practical, expert advice for contact center professionals — all designed to help your company grow!

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Jonathan Hummel

Jonathan leads our Caribbean operations in Spanish Town, Jamaica. He brings extensive leadership experience with large and mid-sized global brands to our 1,500-seat facility as well as a deep background working in the largest English-speaking nation in the region. He has managed contact center operations with thousands of employees and…