Alyssa Ott Named to ’20 In Their 20s’ List

11 November, 2021



Utah Business Annual Award Honors Business and Community Achievements

Rockville, MD, November 11, 2021 — Alyssa Ott, Transparent BPO’s global director of human resources and engagement, is one of Utah Business Magazine’s ‘20 In Their 20s’ for 2021. The publication annually recognizes outstanding individuals in their 20s who are making an impact in their community and in business based on their contributions and potential.

Ott, 28, joined Transparent BPO in October 2020 and previously worked at Alorica as the company’s head of communications for North America and Europe as well as working at

“Alyssa’s achievements in a relatively short professional career are truly remarkable,” said Lance Hale, president of Transparent BPO and Ott’s manager. “Her reputation among our colleagues in the U.S., Belize and the Philippines is stellar. They appreciate her innovative and refreshing approach to engage all employees regardless of their role and location.”

As the leader of global human resource function, Ott engages the company’s more than 2,000 employees to create a unique culture that values community, quality, clients and transparency. She relies on her communications skills she honed at previous global corporations to help her listen to employees throughout the entire organization to ensure they have the resources and support they need to provide an exemplary customer care experience to our clients’ customers.

Ott graduated from Utah Valley University in 2016 with a bachelor’s degree in communications.

Since 2015, Utah Business has been honoring outstanding individuals in their 20s who are raising the bar their generation. A selection committee review multiple nominations from all walks of life and industries to select the annual honorees who are featured in the November edition of Utah Business.

About Transparent BPO

Transparent BPO is a premier business process outsourcer (BPO), delivering customer support, acquisition and retention, technical support, and data entry services for small, medium and Fortune 500 companies by pushing boundaries, ensuring every person’s experience is better than before. Since opening its doors in 2009, Transparent BPO has been recognized as one of the Inc. “5000 Fastest Growing Private Companies in America” seven times while being awarded the Best Outsourcing Provider in 2020 by ICMI. The company now has employees and offices across Belize, Philippines, and the U.S.

To learn more about Transparent BPO’s brick-and-mortar locations and their newly launched but industry-leading work-from-home solution, WorkSecure Suite®, visit