Transparent BPO Sponsors eTail West, Retail Industry’s Longest Running Conference

12 February, 2019




Transparent BPO Sponsors eTail West, World's Longest Running Retail Conference

LAYTONSVILLE, MD (February 12, 2019) — Transparent BPO (TBPO), a nearshore contact center and business process outsourcer with operations in Belize, today announced that it is sponsoring eTail West, the longest running event series dedicated to the continued growth and evolution of the online and omni-channel retail industry, now in its 20th year.

Organizers expect more than 2,800 senior retail decision makers from across North America will attend the event to share the latest strategies, technologies, and best practices from the world’s most recognized brands and digital disruptors.

“Since eTail first launched in 1999, the impact of e-commerce and digital has been monumental,” said Lori Hawthorne, Senior Divisional Director for eTail. “Retailers have fundamentally shifted the way that they do business due to the growth of the online channel. More power lies in the hands of consumers than ever before, and retailers have been forced to re-examine how they deliver a unique and satisfying customer experience in all channels.”

Conference speakers include executives from over 170 of the world’s foremost brands, such as Amazon, Google, Kohl’s, PetSmart, West Elm, and many others. The list of sponsors is equally impressive and consists of well-known retail industry brands like Bazaarvoice, eBay, Oracle, Rakuten, and Salesforce.

“We are thrilled to have the opportunity to sponsor this prestigious event and get the Transparent BPO name in front of the many retailers and decision makers who will be in attendance,” said Jason Sterns, Vice President of Business Development at Transparent. “I look forward to speaking with retailers and e-commerce merchants about our services and the many benefits of nearshore outsourcing for their customer service and sales contact centers.”

The conference will be held at the JW Marriott Desert Springs resort in Palm Springs, California, February 19-22, 2019. To view the full agenda, visit the website:

About Transparent BPO

Transparent BPO was founded in 2009 to provide its clients with superior contact center services and business process outsourcing at competitive pricing. As one of the fastest-growing countries in Central America, Belize is Transparent’s ideal location for its contact center operations.

Belize offers an educated English-speaking population, reliable telecommunications, and an overall friendly environment. With Spanish being the second language of Belize, Transparent BPO can provide highly qualified bi-lingual agents. Also, Transparent’s state-of-the-art contact center system development and IT support allow for seamless integration, resulting in a transparent business relationship.

Visit our website — — to learn more about our organization and services.

For media inquiries contact:

Paul Chaney
Digital Marketing Manager
[email protected]