Transparent BPO Expands its Belize Operations into Country Capital

13 October, 2020




Belmopan expansion will provide hundreds of employment opportunities for Cayo district residents

ROCKVILLE, MD (October 13th 2020)— Transparent BPO, the leader in outsourced customer experience solutions in Belize, today announced the opening of a new contact center in Belmopan, the nation’s capital. The new facility operates 400 workstations to meet the growing demand for business process outsourcing (BPO) in Belize and will expand to 700 workstations at a later time.

“We’re excited to further grow our business in Belize and the greater Central American market,” said Scott Neman, CEO. “Expanding our operations into Belmopan boosts our ability to support current and future clients who are needing a more geographically diverse facility for their business continuity planning. This is especially important in the BPO industry right now given the current COVID-related environment.”

The newly constructed 66,000-square-foot facility enables the company to expand its services into the second largest labor market and employ more than 2,000 Belizeans across the country.

“As a full-time resident of Belize, I’m excited for the prospects this location brings to the people here,” shared Rob Johnson, SVP of Operations. “Expanding into Belmopan is more than just good business, it offers much-needed career opportunities that have been available only to those able to travel long distances for work.”

The Belize market is among the world’s most attractive outsourcing destinations, offering a cost-effective alternative to U.S. sourcing. This is in part due to the country’s educated, native-English speaking population. With Spanish being the second language of Belize, Transparent BPO can also offer highly qualified bilingual agents

About Transparent BPO

Transparent BPO is a premier business process outsourcer (BPO), delivering customer support, acquisition and retention, technical support, and data entry services for small, medium and Fortune 500 companies. Since opening its doors in 2009, Transparent BPO has been recognized as one of the Inc. “5000 Fastest Growing Private Companies in America” for the past six years consecutively by pushing boundaries, ensuring every person’s experience is better than before. The company now has employees and offices across the Belize, Philippines, and the U.S.

For media inquiries contact:

Alyssa Ott
[email protected]

Belmopan Contact Center