The TBPO Advantage
01. Customer Fanatic Culture
An engaged employee culture means our clients and their customers always get the best we have to offer. Happy Employees = Happy Customers!
02. WorkSecure Product Suite
03. Rising Star Agent Training
Continuous leadership training and development via “Rising Stars” means there’s always a strong pipeline of emerging leaders ready to step in as programs expand or new opportunities arise.
04. Hands-On Executive Leadership
Our executive leadership comes from the biggest providers in the industry but has plenty of hands-on experience. We don’t learn at your expense.
05. U.S. Culture ‘Like a Glove’ Fit
We carefully select geographies that have strong U.S. cultural alignment and then double down with culture training to ensure program success from day one.