Outsourcing Insights

Outsourcing Insights air travel, Contact Center, customer care, customer service, hotels, travel

Preparing for the Recovery

Is the Hospitality Industry Ready to Welcome Guests? By Jason Sterns, Vice President, Transparent BPO While a lot of people are waiting to exhale, business leaders are holding their breath. And they’re holding their breath for one reason – they don’t know if their business is ready for the post-pandemic…

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