Contact center site visit scorecard
Another resource to ensure a productive site visit
The site visit guide is on its way to your email inbox.
Another free resource that will help guarantee you have a productive visit is this Site Visit Scorecard.
The scorecard is a handy downloadable resource you can print out and take to the site. It also lets you compare up to three vendors on the same scorecard.
Avoid the frustration of comparing notes in your notebook or forgetting to ask a key question of vendor #3 that you didn’t ask vendor #1.
Whether compiling data to present to an executive team or going on your first site visit, the advice in the guide combined with the utility of the scorecard will help ensure you select just the right contact center vendor for your needs.
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