Outsourcing Insights

Our blog, Outsourcing Insights, is written by members of our leadership team and provides practical, expert advice for contact center professionals — all designed to help your company grow!

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Scott Newman

Scott maintains an active role in all campaign implementation and strategy. He travels to Belize regularly to work with the management staff and agents to make sure performance is always up to Transparent BPO’s high standards. Before starting Transparent BPO, Scott was the Director of Operations for a national…

Scott Newman


Bob Wienholt

Bob was one of the founders of Transparent BPO. Currently, he is CEO and Co-founder of CallShaper, a cloud-based call center phone platform. Previously, he was the Chief Technology Officer of a national direct response company where he was responsible for the development and maintenance of all IT systems.