Transparent BPO Listed on Inc. 5000 For Sixth Consecutive Year
24 August, 2021
Global Expansion Contributes To Company’s Inclusion on Annual List of America’s Fastest-Growing Private Companies.
Rockville, MD, August 24, 2021 – Transparent BPO earned the rank of #3685 on the 2021 edition of Inc. 5000 list of the fastest-growing private companies in America, notching a three-year revenue growth of 91%.
This is the seventh time Transparent BPO has been listed on the Inc. 5000 list since the company was founded in 2009. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses. A host of brands – Intuit, Zappos, Under Armour, Microsoft, Patagonia – gained their first national exposure as honorees on the Inc. 5000.
“Sustained growth like this can only be attributed to two factors,” says Scott Newman, founder and CEO of Transparent BPO. “The first is our clients who turned to us while global events challenged their business models, and our team members around the world who dedicated themselves to serve our clients’ customers.”
The company’s continued growth was aided by the introduction of the WorkSecure Suite® that allowed hundreds of agents to work from home in a secure and compliant environment. The WorkSecure Suite® continues as a central component of the company’s capabilities allowing it to scale to client’s needs quickly and securely.
Also, within the past year, the company opened its largest customer care facility in Belmopan, Belize. The new 700- seat facility complements the company’s two existing centers in Belize City and its expanding work-from-home capability in the Philippines.
Not only have the companies on the 2021 Inc. 5000 been very competitive within their markets, but this year’s list also proved especially resilient and flexible given 2020’s challenges. Among the 5,000, the average median three-year growth rate soared to 543 percent, and median revenue reached $11.1 million. Together, those companies added more than 610,000 jobs over the past three years.
Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at www.inc.com/inc5000.
“The 2021 Inc. 5000 list feels like one of the most important rosters of companies ever compiled,” says Scott Omelianuk, editor-in-chief of Inc. “Building one of the fastest-growing companies in America in any year is a remarkable achievement. Building one in the crisis we’ve lived through is just plain amazing. This kind of accomplishment comes with hard work, smart pivots, great leadership, and the help of a whole lot of people.”
Companies on the 2021 Inc. 5000 are ranked according to percentage revenue growth from 2017 to 2020. To qualify, companies must have been founded and generating revenue by March 31, 2017. They must be U.S.-based, privately held, for-profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2020. (Since then, some on the list may have gone public or been acquired.) The minimum revenue required for 2017 is $100,000; the minimum for 2020 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. Growth rates used to determine company rankings were calculated to three decimal places. They represent the top tier of the Inc. 5000, which can be found at http://www.inc.com/inc5000.
About Inc. Media
The world’s most trusted business-media brand, Inc. offers entrepreneurs the knowledge, tools, connections, and community to build great companies. Its award-winning multiplatform content reaches more than 50 million people each month across a variety of channels including web sites, newsletters, social media, podcasts, and print. Its prestigious Inc. 5000 list, produced every year since 1982, analyzes company data to recognize the fastest-growing privately held businesses in the United States. The global recognition that comes with inclusion in the 5000 gives the founders of the best businesses an opportunity to engage with an exclusive community of their peers, and the credibility that helps them drive sales and recruit talent. The associated Inc. 5000 Vision Conference is part of a highly acclaimed portfolio of bespoke events produced by Inc. For more information, visit www.inc.com.
About Transparent BPO
Transparent BPO is a premier business process outsourcer (BPO), delivering customer support, acquisition and retention, technical support, and data entry services for small, medium and Fortune 500 companies. Since opening its doors in 2009, Transparent BPO has been recognized as one of the Inc. “5000 Fastest Growing Private Companies in America” for the past six years consecutively by pushing boundaries, ensuring every person’s experience is better than before. The company operations in Belize, Philippines, and the U.S.