Juls manages the operations of Transparent BPO throughout the Philippines. His work focuses on establishing highly efficient workflows that ensure operational goals are met while helping clients create an excellent customer experience for their customers. He works closely with employees at all levels to achieve individual goals and cultivates a healthy working environment by ensuring a well-planned operation that allows for a balanced time between work and family.

With more than 13 years of leadership experience in the BPO industry where he has worked with FORTUNE500 companies, Juls leans on his experience managing multiple operations in various business process domains, such as technical support, customer care, sales, and collections. His proven track record and leadership helps Transparent BPO in the Philippines continue its role as a leading business process outsourcer.