Transparent BPO Welcomes Director of Client Services
For Immediate Release February 18, 2015
Bethesda, MD – Transparent BPO – Transparent BPO, LLC is pleased to announce the addition of Marilyn Soares as our new Director of Client Services.
Based out of New York, Marilyn has overall responsibility for the client services team at Transparent BPO. She works closely with the account management team to develop, implement and continuously improve call center campaigns for our clients. Marilyn brings over 25 years’ experience in the call center industry and has a passion for driving key performance metrics and superior client satisfaction. Prior to joining Transparent BPO, she held leadership roles in operations and client services, on both the agency and client side.
“The addition of Marilyn to Transparent BPO will ensure our client needs are always front and center in everything we do,” said Scott Newman, CEO of Transparent BPO. “Since our company has a unique perspective of the client side of the business, we are always focused on making sure we are responsive and attentive to our clients’ needs. Having a dedicated Director of Client Services will only further solidify that core value of our business, and I’m confident our clients will see the difference as we continue to expand our business.”
About Transparent BPO:
Transparent BPO was founded in 2009 to provide its clients with superior telemarketing services and business process outsourcing at competitive pricing. As one of the fastest-growing countries in Central America, Belize is Transparent’s ideal location for its contact center operations. Belize offers an educated English-speaking population, reliable telecommunications and an overall friendly environment. With Spanish being the second language of Belize, Transparent BPO can offer highly qualified bi-lingual agents. In addition, Transparent’s state-of-the-art call center system development and IT support allows for seamless integration, resulting in a transparent business relationship.
Contact Transparent BPO for more questions HERE