Reliable and secure telephony is Transparent BPO’s main focus. In Baltimore, we host all of our telephony and data servers in a SAS 70 Type II Certified Facility. The data center uses dual redundant electric utility power feeds as well as a 1,000 kilowatt auto-cutover diesel generator that ensures complete power redundancy. In addition to the power redundancy, the facility provides redundant fiber connectivity directly to multiple Tier-1 carriers with 24x7x365 infrastructure monitoring.

Our operations facility in Belize boasts an APC UPS battery backup system as well as a 200 kVa diesel generator with 500 gallon gas tank with automatic cut over which can run our operations for 5 days straight without refueling.  Our facility is constructed on top of 6 solid feet of concrete with solid 18” rebar reinforced concrete walls and 150 MPH hurricane rated windows.  Lastly TBPO uses two separate redundant fiber connections into our facility.  Bottom line – Transparent BPO is open for business.