Outbound Voice


Outbound campaigns can be some of the most complicated and challenging tasks that a company can handle. With our years of experience, highly trained agents and custom integration, Transparent BPO can make outbound calls a breeze. Don’t sit back and wait for your customers to call you.

  • Lead Generation

    Lead generation can be one of the most crucial parts of a successful sales strategy. We’ll call your leads, qualify them and either set up an appointment for you or pass along their information for you to follow up. You won’t need to waste your time cold calling anymore; we’ll give you the hot leads!

  • Direct Sales

    When cold calling potential clients, it’s important to grab their attention right from the get-go. With our management team’s experience, we’ll assist you in developing a quality script and then train the agents accordingly. In addition, our custom calling program allows us to call a list of potential clients according to dozens of your specifications. A successful outbound sales campaign can be the key to take your business to the next level.

  • Membership Services

    Have a customer whose payment needs to be rescheduled, do they have have missing documents, or do you need further information for your records? We can assist you and your customer with any membership needs you may have. There’s nothing too small.

  • Welcome Calls

    A simple thank-you call after acquiring a new customer can be one of the best things you’ve ever done for your business. Allow Transparent’s friendly staff to call your customers and welcome them aboard, then sit back and watch the astonishing results!

  • Collections

    Debt collection is easy to do but tough to do correctly. Our trained agents are trained on the 4 “P’s”; patience, professionalism, politeness and persistence. With the 4 “P’s” we are able to achieve results that most debt collection agencies just aren’t able to do.

  • Satisfaction Surveys

    With the ever increasing level of competition, you always want to stay one step ahead. Proactively reaching out to your customers and getting their feedback will make sure you never fall behind.

  • Confirmation

    Save time and money and allow us to call your customers to confirm their upcoming appointments. With access to your system, we can easily cancel, confirm or reschedule within moments.