Transparent BPO is unlike any other call center because we
are results driven. Too often, call centers develop an attitude of "we're getting paid hourly to answer the phones."
At Transparent, we're not happy until you're happy.
Whether you're looking for onshore or nearshore call center services, Transparent BPO has an option for you. Our onshore call center is right outside of Baltimore, Maryland in Windsor Mill. It hosts 80 seats that is your ideal location for customer service or sales needs. This is also the worldwide headquarters for Transparent BPO.
Our Location in Belize
Our state-of-the-art Contact Center is located in Belize City, Belize and hosts 220 agent seats. As one of the few countries where English is the official language, Belize offers an ideal location for your Customer Care center. Belize City is the educational hub of the country and offers a refined workforce with excellent English speaking skills. A fixed exchange rate of $1 US dollar to $2 Belizean dollars and a lower cost of living enable us to save on our operating costs and pass those savings on to our clients. Locating our facility in Belize allows us to do this without degrading the quality of services but rather enhances our technology and human resources.