Category Archives: In the Media

Transparent BPO Receives SOC 2 Audit Certification

Transparent BPO Receives
SOC 2 Audit Certification

For Immediate Release March 17, 2017


2017 SOC-Service Org_B_Marks_2c_Web

Laytonsville, MD – Transparent BPO – Earlier this week, Transparent BPO
successfully completed its SOC 2 Audit. After undergoing a comprehensive analysis
by a certified CPA firm, the audit was completed and Transparent BPO was awarded
an extremely favorable opinion on their compliance with the SOC 2 controls.

“This is a very important certification that Transparent BPO received this week”, said
Rob Johnson, VP of Global Operations. “We recognize that these types of
compliance certifications are not only good for our organization internally, but are the
standard for operating a high-quality call center that our clients require and expect. In
a time where data security and privacy are so important to our clients, we’re proud to
have passed this audit with flying colors. Although Transparent BPO has been
practicing these controls for years, the independent auditing firm helped to ensure
they were refined and solid.”

Transparent BPO’s SOC 2 audit is renewed annually by undergoing third-party
independent audits to continually test the controls the organization has in place.
Currently, Transparent BPO is also completing certification for PCI Compliance and
expects to have that done in the May/June timeline.

About the SOC 2 Report:

The SOC 2 was the replacement for the old standard, the SAS 70, in 2011. The SOC
2 is a report on the controls at a service organization relevant to security, availability,
processing integrity, confidentiality or privacy. The report is intended to meet the
needs of a broad range of users that need to understand internal control at a service
organization as it relates to security, availability, processing integrity, confidentiality
and privacy. This report is performed using the AICPA Guide and is intended for use
by stakeholders of the service organization that have a thorough understanding of the
service organization and its internal controls. The report can form an important part
of stakeholders

  • Oversight of the organization
  • Vendor management program
  • Internal corporate governance and risk management process
  • Regulatory oversight

About Transparent BPO:

Transparent BPO was founded in 2009 to provide its clients with superior call center
services and business process outsourcing at competitive pricing. As one of the
fastest-growing countries in Central America, Belize is Transparent’s ideal location
for its contact center operations. Belize offers an educated English-speaking
population, reliable telecommunications and an overall friendly environment. With
Spanish being the second language of Belize, Transparent BPO can offer highly
qualified bi-lingual agents. In addition, Transparent’s state-of-the-art call center
system development and IT support allows for seamless integration, resulting in a
transparent business relationship.

Contact Transparent BPO for more questions HERE

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Transparent BPO ReceivesSOC 2 Audit Certification For Immediate Release March 17, 2017 Laytonsville, MD – Transparent BPO – Earlier this week, Transparent BPO successfully completed its SOC 2 Audit. After undergoing a comprehensive analysis by a certified CPA firm, the audit was completed …

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Transparent BPO Published in Nearshore Americas

Nearshore Americas released a new article on Transparent BPO and Belize today. It was intended to highlight the progress and success of some great providers in Belize!

See the article here: Nearshore Americas Article

Nearshore Americas released a new article on Transparent BPO and Belize today. It was intended to highlight the progress and success of some great providers in Belize! See the article here: Nearshore Americas Article

Transparent BPO Referenced in Nearshore Americas

Transparent BPO was referenced in Nearshore Americas today in regards to trends in the industry attrition.

See the full article here: Full Article

Transparent BPO was referenced in Nearshore Americas today in regards to trends in the industry attrition. See the full article here: Full Article

Transparent BPO Interview with CEOCFO Magazine

Today, Transparent BPO’s interview with CEOCFO Magazine was published. Read the interview here:
Click Here

Today, Transparent BPO’s interview with CEOCFO Magazine was published. Read the interview here: Click Here

The Call Center Times

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